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Shipping & Returns

Shipping and Returns Information

FREE SHIPPING is with USPS PARCEL SELECT (Note: It takes 3-9 Business days)
See shipping details below.  If you need it quicker, please upgrade to Fedex Ground when checking out (Alaska and Hawaii, see below and contact me for expedited rates)  

Free shipping only includes shipping to the United States.  If you choose free shipping it will usually be by USPS Parcel Select, which, according to the post office, takes "2-9 business days".  Unfortunately, UPS and Fedex recently changed their rate structure and it affects large lightweight items such as golf bags substantially.  
Therefore, if you need it quicker, you can choose the FEDEX GROUND option rather than the free ship option and it will be shipped by Fedex, which is usually 2-4 days.  If you need it even quicker, see expedited shipping info below.  Parcel Select to Alaska or Hawaii can take as long as 3 weeks regardless of what the post office says, so please be patient.  Thank you for understanding.  

In most cases, your items will be shipped by the same day or next business day, but we are a small family operation, so that is not guaranteed.  If you need it shipped immediately, please email me so I make sure it gets out right away.  Also, we live in a small town, and UPS and FedEx pickup is early, so I need to get it shipped by 12pm CST or it goes out the following day.

EXPEDITED SHIPPING:  If you need a golf bag asap, please contact me for express shipping rates, though due to the size of a golf bag box, it can be extremely expensive and very few people want to pay for it when they find out how expensive it is (usually over $100).  I found that USPS Express Mail (next day) or Priority Mail (2-3 days) is the most reasonable for expedited shipping of larger items but is still expensive.  You can check rates yourself by going to the shipping sites websites and getting a quote and then decide.  For quotes go to usps.com or fedex.com. Golf bags are 7 lbs and box is 36x10x13 and coming from zip code 56472.  

INTERNATIONAL SHIPPING:  Shipping rates to most countries should show up on our website when you go to check out under shipping rates.  You can decide when you get to that point if you want to continue.  Payment by paypal for international orders is preferred and works best with our website.  

This information is for merchandise purchased from the Birdie Babe Golf website. If your item was purchased from another website, please contact the original place of purchase. If you purchased from amazon, you need to start the return process through amazon. 

Your satisfaction is guaranteed.  If you are not satisfied with your item, you may return it within 14 days of delivery for a full refund.  Customers are responsible for the return shipping costs.  The cheapest way to return a golf is USPS Parcel Select using the box it came in and return to the address on the label.  

If you need to return an item, or have any further questions, please let us know at info@birdiebabegolf.com  

Birdie Babe Golf Bags are under warranty for one year from date of purchase.  If there is a defect, we will replace the bag with the same or similar item.