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Shipping & Returns

Shipping and Returns Information

FREE SHIPPING is with UPS Ground to United States except for Alaska and Hawaii 
See shipping details below.  If you need it quicker, it is very expensive, so please check with me as most people don't want to pay what it costs.  

*FREE SHIPPING DETAILS:
Free shipping only includes shipping to the continental United States.  If you choose free shipping it will usually be by UPS Ground (for golf bags) or USPS First Class (for small items)
Alaska and Hawaii:  Due to USPS increasing their rates I can no longer offer free shipping.  

In most cases, your items will be shipped by the same day or next business day, but we are a small family operation, so that is not guaranteed.  If you need it shipped immediately, please email me so I make sure it gets out right away.  Also, we live in a small town, and UPS and USPS pickup is early, so I need to get it shipped by 12pm Central Time or it goes out the following day.

EXPEDITED SHIPPING:  If you need a golf bag asap, please contact me for express shipping rates, though due to the size of a golf bag box, it can be extremely expensive and very few people want to pay for it when they find out how expensive it is (usually over $100).  I found that USPS Express Mail (next day) or Priority Mail (2-3 days) is the most reasonable for expedited shipping of larger items but it is still expensive.  You can check rates yourself by going to the shipping sites websites and getting a quote and then decide.  For quotes go to usps.com or UPS.com. Golf bags are 7 lbs and box is 37x11x14 and coming from zip code 56472.  

INTERNATIONAL SHIPPING:  Shipping rates to most countries should show up on our website when you go to check out under shipping rates.  You can decide when you get to that point if you want to continue.  Due to too much fraudulent activity, payment for international orders will only be accepted by paypal (no credit cards) and it must be shipped only to the address on the billing account.  

RETURN POLICY
This information is for merchandise purchased from the Birdie Babe Golf website only.  Shipping is very expensive so please make sure you read descriptions carefully and know what you are ordering so you don't need to return it because you didn't read (example, is it a cart bag or does it have a stand?) 

If you need to return your item, you may return it within 14 days of delivery for a refund (cost of shipping the item to you may be deducted from refund).  Customers are responsible for the return shipping costs.  

If you purchased from Amazon, you need to start the return process through amazon. There is a restocking fee as it costs me $30+ to ship golf bags most places so I can't return items and pay for shipping both ways.  So please read the descriptions carefully so you know what you are ordering.  Please place all future orders through my website for better pricing.  

Return address: 
Birdie Babe Golf, 10728 South Rd, Pequot Lakes MN  56472
or PO Box 899, Pequot Lakes MN  56472

If you need to return an item, or have any further questions, please let us know at birdiebabegolf@gmail.com  

WARRANTY
Birdie Babe Golf Bags are under warranty for one year from date of purchase.  If there is a defect, we will replace the bag with the same or similar item.